HOA, Condo & Townhome Association Management Services
Coastal Resort Association Management is a locally owned team on St. Helena Island offering full-service community association management or accounting-only services for volunteer boards.
Two Ways to Work With CRA Management
Full-Service Management
One team for the day-to-day: board meetings and records, maintenance and vendor support, owner communication and the books. Your board sets direction; we handle the work that keeps the community running.
Request a management proposalAccounting-Only Services
HOA accounting services for associations that handle everything else themselves. We cover budgets, assessment billing and collections, accounts payable, monthly financial statements, reserve tracking and year-end support for your CPA.
Ask about accounting-only servicesUnsure which option fits? Call us or request a proposal, and we will talk it through with your board.
What Full-Service Management Includes
The details vary by community. These are the core areas we cover.
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Board and Administration
We organize and attend board meetings, help with association service contracts when your board needs that support, keep records in order and handle correspondence to and from owners.
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Maintenance and Property
We can help with property inspections, landscape walks and vendor coordination, based on your covenants and what your board needs. Inspection schedules and vendor arrangements vary from community to community.
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Financial Management
Budget preparation, assessment administration, accounts payable and monthly financial reporting, with books your board can follow. More on each below.
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Owner Communication
Our staff handles owner calls, emails and maintenance requests, and keeps owners informed in the way your board prefers.
Budgets, Assessments, Reporting and Records
The financial and administrative work behind every well-run association, handled carefully and documented so your board can follow it.
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Budget Preparation
We help your board build the annual budget from current operating costs and contracts. When your community has a reserve study, we consider reserve contributions alongside it. Your board reviews and adopts the final budget.
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Assessment Administration
We bill assessments, post payments and keep each owner's account record current. When an account falls behind, we follow up under the collection policy your board sets and work with the association's attorney if it goes further.
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Financial Reporting
Your board receives monthly financial statements showing where the association's operating and reserve funds stand. At year end, we provide records and support for the CPA your board engages.
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Records Administration
We keep governing documents, meeting minutes and owner records organized and easy to find, so information carries forward when board members change.
Budget preparation, assessment administration and financial reporting are part of both full-service management and accounting-only services. Records administration is part of full-service management.
Additional Services
In addition to full-service management or accounting only, CRA Management can assist with:
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Resale and Estoppel Documents
Resale and estoppel documents are ordered through HomeWiseDocs. How to order
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Board and Annual Meeting Support
Help with board meetings and the annual meeting.
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Violations and ARB/DRB Handling
Help with covenant violations and architectural or design review (ARB/DRB) requests.
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Project and Capital Improvement Coordination
Help coordinating community projects and capital improvements.
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Insurance Claim Coordination
Help gathering information and working with the association's insurance agent and adjuster on claims.
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Reserve Study Coordination
Help coordinating reserve studies for your association.
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Developer Turnover Support
Help with the handoff from the developer to the owners' board.
How We Work With Your Board
Every community is different. These principles stay the same.
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Your Board Sets Policy. We Carry It Out.
The board makes the decisions on budgets, rules and contracts. We put those decisions into practice and keep the day-to-day work moving.
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Regular Reporting
Your board gets monthly financial statements and updates on open items, so you know where things stand between meetings.
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Clear Communication With Owners
We answer owner questions and share board decisions in the way your board prefers, so owners get consistent, accurate information.
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Working With Your Professionals
When a question calls for legal, engineering, audit or reserve study expertise, we coordinate with your board's attorney, engineer, CPA or reserve specialist and keep the board informed.
Why CRA Management
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Transparent Accounting and Record Keeping
Your board can see where the community's money and records stand.
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Hands-On, Knowledgeable Customer Service
A team that knows the work and stays involved with your board and owners.
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Tailored Communication
Updates shaped around how your board and owners want to hear from us.
Our promise: Clear and Timely Communication.
Our team includes community managers with PCAM credentials from Community Associations Institute (CAI) and CMCA credentials from CAMICB.
Communities We Serve
We work with single-family HOAs and POAs, multi-family condo buildings and townhome communities.
- Single-family HOAs and POAs
- Multi-family condo buildings
- Townhome communities
From our office on St. Helena Island, we serve boards in Beaufort and Jasper Counties. See the towns we serve.
Questions About Our Services
What does full-service HOA management include?
Full-service management covers the day-to-day running of the community: board meetings and records, vendor and maintenance support, inspections and property care as your community needs them, owner communication and the books.
Do you help prepare our association's annual budget?
Yes. We help your board build the annual budget from current operating costs and contracts, and consider reserve contributions alongside your reserve study when the community has one. Your board reviews and adopts the final budget.
Let's Talk About Your Community
Tell us about your HOA, POA, condo or townhome community and whether you want full-service management or accounting only.
8:30 AM to 4:30 PM ET
St. Helena, SC 29920
